Preston Refrigeration is seeking a Service Manager to join its growing team of professionals.


Location: Kansas City, KS

Travel Required: Yes


The Service Manager position is responsible for managing the performance of the Service Technicians located at various job sites across the United States.  


  • Oversees team responses to providing service and customer support.

  • Manages work on all installation, repair, maintenance and testing required to resolve problems, verifies that completed work meets conformance to blueprints, specifications and safety standards.

  • Analyzes and resolves work problems and assists Team Members in solving work problems as needed.

  • Oversees start-up equipment upon completion of construction.

  • Develop and maintain a highly-motivated team atmosphere with positive attitudes amongst crew members.

  • Suggests changes in working conditions and use of equipment to increase efficiency of work crew.

  • Schedule personnel within the department to get maximum performance for scheduled hours while on job sites.

  • Keep neat and accurate records on personnel within department as to vacation time, personal days, sickness, death in family, leave of absence, etc.

  • Willingness to travel as needed throughout the continental US.

  • Ensures that proper safety and incident reporting procedures are followed, brings problems to the attention of the Safety Director.

  • Adheres to Preston Refrigeration guidelines for expense reports and submits to Payroll Specialist in a timely manner.

  • Maintain a neat and clean appearance and motivated, positive attitude.

  • Other duties as assigned.

Supervisory Responsibilities:

  • Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Create & maintain a team atmosphere within department and with other departments.  Responsibilities include interviewing, assist in hiring, motivating and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.



  • Associate’s or Bachelor’s degree or related experience and/or training; or equivalent combination of education and experience.

  • Preferred experience with ammonia refrigeration systems.

  • Ability to travel 90%-100% of the time with overnight stays when required.

  • Proficient in Word, Outlook, and Excel.  Experience with Vista Viewpoint a plus.

  • Experience managing employees.

  • Effective communication skills.

  • Construction Management, design and drafting education Refrigeration and/or Construction experience a plus


How to Apply:

Interested candidates should click the button above to be redirected to our Human Resources website.

© 2018 Preston Refrigeration Co., Inc.
6100 Stilwell St - Kansas City, Missouri 64120

P. 913 225-5500  -  F. 913 621-6962