Preston Refrigeration is seeking a Service Manager to join its growing team of professionals.
Location: Kansas City, KS
Travel Required: Yes
Summary:
The Service Manager position is responsible for managing the performance of the Service Technicians located at various job sites across the United States.
Responsibilities:
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Oversees team responses to providing service and customer support.
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Manages work on all installation, repair, maintenance and testing required to resolve problems, verifies that completed work meets conformance to blueprints, specifications and safety standards.
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Analyzes and resolves work problems and assists Team Members in solving work problems as needed.
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Oversees start-up equipment upon completion of construction.
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Develop and maintain a highly-motivated team atmosphere with positive attitudes amongst crew members.
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Suggests changes in working conditions and use of equipment to increase efficiency of work crew.
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Schedule personnel within the department to get maximum performance for scheduled hours while on job sites.
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Keep neat and accurate records on personnel within department as to vacation time, personal days, sickness, death in family, leave of absence, etc.
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Willingness to travel as needed throughout the continental US.
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Ensures that proper safety and incident reporting procedures are followed, brings problems to the attention of the Safety Director.
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Adheres to Preston Refrigeration guidelines for expense reports and submits to Payroll Specialist in a timely manner.
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Maintain a neat and clean appearance and motivated, positive attitude.
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Other duties as assigned.
Supervisory Responsibilities:
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Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Create & maintain a team atmosphere within department and with other departments. Responsibilities include interviewing, assist in hiring, motivating and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Requirements:
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Associate’s or Bachelor’s degree or related experience and/or training; or equivalent combination of education and experience.
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Preferred experience with ammonia refrigeration systems.
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Ability to travel 90%-100% of the time with overnight stays when required.
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Proficient in Word, Outlook, and Excel. Experience with Vista Viewpoint a plus.
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Experience managing employees.
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Effective communication skills.
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Construction Management, design and drafting education Refrigeration and/or Construction experience a plus