General Labor

Sales Support Administrator - Parts Department

Preston Refrigeration is seeking a Full Time Sales Support Administrator in our Parts Department.

Location: Kansas City, MO

Travel Required: No


The Sales Support Administrator position assists in completing orders for Preston Refrigeration’s customer needs for all areas of refrigeration parts.


  • Completes administrative duties of the sales process which includes entering sales orders and ensures that all critical steps necessary are completed.

  • Inputs customer information into the Viewpoint customer database and ensures current records are maintained.

  • Work with sales personnel to clarify all aspects of orders.

  • Respond to inbound sales calls and e-mails for product inquiries and questions related to industrial refrigeration parts and accessories.

  • Assist in providing price estimates and quotations. Follow up on quotes to secure sales.

  • Track shipments, complete bill of lading, UPS, and FedEx shipping information.

  • Process order acknowledgments and invoices. Match the receiving document to invoice and sign off on vendor invoices before payment. Filing.

  • Assists in returns and warranty parts and resale of returned items.

  • Picks, packs, and ships customer orders depending on arrangements for delivery or pick up.

  • Builds good customer relationships to ensure consistent business.

  • When possible encourages upsells of products and/or services to address specific customer needs.

  • When necessary assist service technicians with parts and documentation as required.

  • Maintain inventory levels and ensure inventory areas are kept clean and orderly.

  • Ensures that proper safety and incident reporting procedures are followed, brings problems to the attention of the Safety Director.

  • Maintain a neat and clean appearance and motivated, positive attitude.

  • Other duties as assigned.


  • High School diploma or GED equivalent; or related experience and/or training; or equivalent combination of education and experience.

  • Experience with ammonia refrigeration parts and equipment strongly preferred.

  • Ability to lift and carry heavy items.

  • Proficient in Word, Outlook, and Excel.  Experience with Vista Viewpoint a plus.

  • Effective communication skills.


How to Apply:

Interested candidates should email their resume to

Preston Refrigeration is an EOE & participates in E-Verify to confirm US employment eligibility.

© 2018 Preston Refrigeration Co., Inc.
6100 Stilwell St - Kansas City, Missouri 64120

P. 913 225-5500  -  F. 913 621-6962