Inside Sales Representative - Parts Department

Preston Refrigeration is seeking a Inside Sales Representative within our Parts division to join its growing team of professionals.


Location: Kansas City, MO

Travel Required: No


The Inside Sales Representative of Parts position handles Preston Refrigeration’s customer needs for all areas of refrigeration part orders.


  • Respond to inbound sales calls and e-mails for national customer product inquiries and questions related to industrial refrigeration parts and accessories.

  • Educates customers on the variety of parts available for sale, availability to meet their schedule.

  • Provide pricing estimates and quotations. Follow up on quotes to secure sales.

  • Track shipments, complete bill of lading, UPS, and FedEx shipping information.

  • Process order acknowledgments and invoices. Match the receiving document to invoice and sign off on vendor invoices before payment. Filing.

  • Assists in returns and warranty parts and resale of returned items.

  • Picks, packs, and ships customer orders depending on arrangements for delivery or pick up.

  • Builds good customer relationships to ensure consistent business.

  • Encourages upsells of products and/or services to address specific customer needs.

  • Assist service technicians with parts and documentation as required.

  • Maintain inventory levels and ensure inventory areas are kept clean and orderly.

  • Ensures that proper safety and incident reporting procedures are followed, brings problems to the attention of the Safety Director.

  • Maintain a neat and clean appearance and motivated, positive attitude.

  • Other duties as assigned.


  • High School diploma or GED equivalent; or related experience and/or training; or equivalent combination of education and experience.

  • Experience with ammonia refrigeration parts and equipment preferred.

  • Ability to lift and carry heavy items for extended periods of time.

  • Proficient in Word, Outlook, and Excel.  Experience with Vista Viewpoint a plus.

  • Effective communication skills.


How to Apply:

Interested candidates should email their resume to

Preston Refrigeration is an EOE & participates in E-Verify to confirm US employment eligibility.

© 2018 Preston Refrigeration Co., Inc.
6100 Stilwell St - Kansas City, Missouri 64120

P. 913 225-5500  -  F. 913 621-6962